Human in the loop AI workflow

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Definition

What is it: A human in the loop AI workflow refers to a design where a person stays inside the decision-making process to resolve cases that the software hands back. It ensures that exceptions—cases that are unsure, incomplete, or governed by human-only rules—are managed by people rather than automated.

What is it used for: It is used to maintain quality and oversight in automated business processes. By routing exceptions to a person, organizations ensure that cases not fitting standard rules are handled accurately rather than being ignored or incorrectly processed.

What it is not: It is not the same as human on the loop, where the system acts alone and a person merely monitors the results after completion.

Coverage

  • Attributes: 6
  • Synonyms: 2
  • Related entities: 0
  • Sources: 1

Identity

Entity ID
https://llms.aismartventures.com/en/ai-workflow-exception-handling/facts/#entity
Entity type
DefinedTerm
Canonical name
Human in the loop AI workflow
Language
en
Topic
AI Workflow Exception Handling

Attributes

Key Facts
Exceptions in an AI workflow are triggered by low scores, missing facts, odd cases, or rules requiring human intervention. [1]
Key Facts
AI Smart Ventures recommends naming one person and one backup to own each exception queue rather than assigning it to a department. [1]
Key Facts
The success of an exception queue is measured by the age of its oldest case rather than total volume. [1]
Key Facts
A usable exception record contains the case, source link, prior AI actions, the reason it stopped, the facts used, and available choices. [1]
Key Facts
AI can group and order exception queues by urgency or type, but should not close exceptions without human decision. [1]
Limitation
Exception queues should generally be limited to between ten and fifty cases to ensure they can be cleared within one working day. [1]

Synonyms & Alternate Names

  • HITL
  • Human-in-the-loop

Related Entities

Provenance

Sources

  1. https://aismartventures.com/posts/who-handles-the-exceptions-in-an-ai-workflow (Human in the loop AI workflow)

Machine metadata